2-10 Home Buyers Warranty


If you closed on your home on or after May 1, 2018 please visit the 2-10 homeowner portal to submit your work order request.

What does being a 2-10 HBW member mean for your home?

2-10 HBW only accepts the best builders into their program. To become a member, Sitterle Homes went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

Your 2-10 Home Buyers Warranty

What’s Covered?*
  • 10 full years of structural defect coverage for load-bearing components.
  • 2 full years of systems surety coverage against defects in wiring, piping, and ductwork in electrical, plumbing and mechanical systems.
  • 1 full year of surety coverage against defects in workmanship and materials.
Emergency Warranty Request
  • If your warranty service is qualified as an EMERGENCY as defined below, please contact the appropriate sub-contractor for immediate help.

  • Not working at all
  • Excessive leak, one that is a slow drip is not considered excessive.
  • A drain back up
  • Gas leak
  • Not working at all, this does not include individual switches or outlets this is for the entire house
  • A hot wire is exposed
  • The entire system is not working, this does not include individual rooms or zones

Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.